Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Cleaning Machine Co., Ltd. supplies cleaning equipment for commercial, industrial, household, and specialized applications. Our product range includes floor scrubbers, sweepers, vacuum cleaners, steam and high-pressure cleaning equipment, robotic cleaning machines, industrial cleaning systems, and equipment for surfaces, pipes, vehicles, pools, and other environments. We work with international distributors, contractors, facility service providers, retailers, and end users to arrange orders according to specific application and delivery requirements.

1. Inquiry and Product Selection

Start your inquiry by identifying the cleaning task, working environment, and expected operating conditions. Our team can help you evaluate suitable equipment, including walk-behind or ride-on floor scrubbers, commercial sweepers, industrial vacuum cleaners, carpet and upholstery cleaners, high-pressure washers, steam cleaners, robotic cleaners, and other specialized machines.

Please provide as much information as possible so that we can recommend an appropriate product configuration. Useful details may include the application, cleaning area, floor or surface material, required cleaning width, operating frequency, power supply, water or waste-handling requirements, preferred accessories, estimated quantity, destination country, and target delivery schedule.

2. Customization and Quotation

For standard products, we will review the requested model, specifications, quantity, and destination before preparing a quotation. For customized equipment, please share drawings, reference images, dimensions, technical parameters, color requirements, labels, control functions, accessories, or other special instructions.

Pricing is determined according to the selected product, configuration, customization requirements, order quantity, packaging details, and shipping arrangement. The quotation will identify the applicable product details and commercial terms for your review. Any special requirement should be confirmed before the order is finalized.

3. Order Confirmation

Before production or order processing begins, both parties should confirm the product model, technical specifications, quantity, branding or labeling requirements, accessories, packaging, destination, and other relevant details. We may provide product documents, specification sheets, drawings, packaging information, or order documents for review.

Please check all confirmed information carefully and communicate any required changes before approval. The order is considered ready for processing after the product details, commercial terms, and required documentation have been mutually confirmed.

4. Payment Terms

Payment arrangements are determined according to the product type, customization level, order quantity, commercial terms, and other order details. The applicable payment method, payment schedule, currency, banking information, and related conditions will be stated in the confirmed quotation, sales contract, proforma invoice, or other official order document.

Production and shipment arrangements may depend on receipt of the agreed payment and completion of the required order confirmation. Please use the payment information provided in the official commercial documents and contact us if you need clarification before making a transfer.

5. Production and Quality Check

After order confirmation, production or order preparation is arranged according to the approved specifications. For customized cleaning machines, our team may communicate with you during the process regarding technical details, artwork, labels, accessories, or other points that require confirmation.

Before shipment, the equipment is checked according to the applicable product specifications and confirmed order requirements. When appropriate, we can communicate inspection results, product photos, packaging photos, or other available information for your records. Any inspection request or special quality requirement should be discussed before production is completed.

6. Packing and Delivery

Packaging is arranged according to the product structure, transportation requirements, order quantity, and destination. Packaging details such as cartons, protective materials, pallets, wooden cases, labels, and shipping marks can be discussed during order confirmation when required.

Shipping arrangements depend on the product, shipment volume, destination, delivery terms, and buyer’s preferences. We can communicate available shipping options and prepare the relevant shipping documents according to the confirmed order. The final delivery schedule and transportation method are subject to confirmation based on production status, logistics conditions, and destination requirements.

7. Documents and Communication

Clear communication helps ensure that every order is processed accurately. Depending on the transaction, the required documents may include a quotation, proforma invoice, commercial invoice, packing information, product specifications, shipping documents, or other documents agreed by both parties.

Please provide a reliable contact person and complete delivery information, including the consignee name, address, telephone number, email address, and any customs or labeling instructions required for the destination market.

8. After-Sales Support

After delivery, please inspect the equipment and contact China Loong Cleaning Machine Co., Ltd. if you have questions about installation, operation, accessories, maintenance, or product use. When reporting a product issue, provide the order reference, product model, serial or identification information when available, a description of the problem, and clear photos or videos if applicable.

Our team will review the information and communicate the next steps according to the product condition, order documents, and applicable commercial terms. We also welcome feedback about product performance, spare parts, consumables, and future purchasing requirements so that we can support long-term cooperation.

How to Start an Order

  1. Send us the product or cleaning application you are interested in.
  2. Provide the required specifications, quantity, destination, and customization details.
  3. Review the quotation and confirm the technical and commercial requirements.
  4. Approve the order documents and complete the agreed payment arrangement.
  5. Confirm production, inspection, packaging, and shipping information with our team.
  6. Receive the shipment and contact us for after-sales communication or future orders.

For an accurate quotation and suitable cleaning solution, please send your requirements to China Loong Cleaning Machine Co., Ltd. Our team will review your application and provide order information according to the selected equipment and project requirements.

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